Dynamics 365 Upgrade & Re-implementation Services
Your AX or NAV system still works. That is exactly why the upgrade keeps getting deferred.
A large number of UAE organisations are still running Dynamics AX 2009 or 2012, Dynamics NAV, or Dynamics GP. The systems function, the users know them, and the business case for change never quite reaches the top of the list. Meanwhile mainstream support has passed, the customisations have accumulated, and the UAE e-invoicing mandate has introduced a deadline that legacy versions cannot meet without significant work.
There are two honest routes forward, and the right one depends on how much of your current configuration still reflects how you actually operate.
Upgrade or re-implement
A technical upgrade carries your existing configuration, customisations and data forward. It is faster and less disruptive, and it is the right answer when the current system genuinely fits the business and the customisations still earn their place.
A re-implementation starts from standard functionality and brings across master data and open transactions only. It takes longer, but it retires a decade of accumulated workarounds and puts you on a platform that can take Microsoft's twice-yearly updates without breaking.
We do not have a house preference. The assessment determines which applies, and it is common to find that different modules warrant different answers.
What the assessment covers
Before recommending an upgrade or re-implementation, we examine the technical, operational, licensing and compliance factors that determine the right path forward.
Customisation inventory — what exists, what is used, and what standard functionality has since replaced.
Data volume and quality — including history retention requirements and migration considerations.
Integration inventory — identifying existing integrations and the effort required to re-point each one.
Licensing implications — including the commercial difference between the two routes.
Compliance gaps — particularly UAE e-invoicing and KSA ZATCA readiness.
Phased delivery plan — with effort, timeline and a fixed-price proposal for the delivery phase.
Compliance Driver
The compliance timeline is now the upgrade timeline.
For UAE businesses this is no longer a purely technical decision. E-invoicing becomes mandatory from 1 January 2027 for businesses with revenue at or above AED 50 million, with an accredited service provider required beforehand.
Legacy Dynamics versions have no supported path to compliance, which means the upgrade timeline and the compliance timeline are now the same timeline.
Organisations planning to be compliant on day one need to be in delivery well before that date, not still assessing.
Why Dynamics Center
Our approach is designed to reduce unnecessary disruption while giving organisations a clear, controlled path from legacy Dynamics to a supported and compliant platform.
Assess Before We Recommend
We assess your existing environment before recommending a route and will tell you if your current system does not need replacing yet.
Fixed-Price Delivery
Once the assessment is complete, delivery is based on a fixed-price proposal rather than an open-ended estimate.
Controlled Stabilisation
We run legacy and new systems in parallel through a defined stabilisation period to reduce transition risk.
Compliance Built In
Compliance readiness is built into the upgrade rather than being treated as a separate project later.
Frequently Asked Questions
How long does an AX 2012 to Finance & Operations upgrade take?
Can we keep our customisations?
What about our historical data?
Is NAV to Business Central simpler?
Can you upgrade in phases?
Dynamics Center
Request an upgrade assessment
Speak to a certified Microsoft partner based in Business Bay, Dubai.
Contact Dynamics Center
Landline +971 4 254 0212
Mobile +971 55 625 5794
info@dynamicscenter.com
2405 Clover Bay Tower, Business Bay, Dubai, United Arab Emirates
Coverage hours: Monday to Friday, 08:00 to 18:00 Gulf Standard Time.